Sales Management Training

Our sales management training includes:

• Analysis
• In-house training
• Reports
• Follow-up

The Analysis:

Here is a sample of areas analyzed:

Salespeople
• Attitude
• Communication Skills
• Selling Skills
• Knowledge of Process
• Customer Skills
• Product Knowledge
• Appearance
• Work Ethics
• Performance Levels
• Their Recommendations
• Opinion on Desking Procedures
• Opinion on Training
• Opinion of Managers
• Psychological Profile of Employees
• Mental Aptitude of Employees

Control Mechanisms (Traffic Logs)
• General Understanding of Need for Data
• Logging Mechanisms
• Level of Accuracy
• Effectiveness - Use of Data
• Salespeople and Sales Managers Perception

Desking/Sales System
• System
• Effectiveness for Sales and Gross
• Impact on CSI
• Commitment and Level of Enforcement by Management
• Sales Staffs Perspective
• Forms Used
• Monitoring Measures
• Level of Understanding and Attitude Displayed by Sales Staff

F & I Manager
• Management Skills
• TOS
• Sales Presentation Process
• Sales Effectiveness/Penetration % by Product
• Psychological Profile of Employee
• Mental Aptitude of Employee

Sales Managers
• People Skills
• Training Skills
• Understanding of Team, Program, and Process
• Awareness of Specific Areas of Responsibility
• Closing Skills
• Level of Confidence
• Leadership Skills
• Motivational Skills
• Psychological Profile of Employee
• Mental Aptitude of Employee

Sales Meetings
• Content
• Frequency
• Level of Value
• Level of Motivation
• Level of Information
• Participation
• Effectiveness
• Salespeoples Thoughts
• Managements Thoughts

In-House Training

Our training is customized, which creates a very structured LONG TERM PROCESS that designed for you specific dealership along with the various personalities of the staff. It keeps everyone on the same track while allowing each individual to do things in a way they are comfortable with. It can be said that customized training utilizes each persons thoughts and ideas, and combined with our structure, produces success. In other words: Everybody "Buys In" because its Theirs!

Reports

Without reports you really have nothing! Progressive Dynamics always give dealers three reports. Where the dealership was, where it is and where it needs to go. Our reports are non-emotional and consist of real time findings of progress and areas needing improvement. The reports keep coming throughout the life of our relationship with your store. User friendly, our reports prevent finger pointing and focus upon improvement because thats what you really want, right?